Last Updated: October 2026

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Welcome to Solid Spark Studios, LLC ("Company", "we", "us", "our"). By accessing our website at www.solidsparkstudios.com and utilizing our web arcade platforms, games, or services, you agree to be bound by the following Terms of Service and Refund Policy.

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ARTICLE 1: ONLINE STORE & PLATFORM TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

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ARTICLE 2: PLATFORM INFRASTRUCTURE & AD DELIVERY
Solid Spark Studios, LLC provides access to web-based casual and arcade games. Our platform architecture is funded via native monetization scripts managed by third-party ad networks, including Monetag. Users agree to access the site using standard, unmodified web browser configurations. The use of script injectors, traffic manipulation bots, proxy rotation networks, ad-blocking manipulation tools, or automated scrapers to artificially inflate ad impressions or exploit monetization loops is strictly prohibited and constitutes a material breach of these terms.

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ARTICLE 3: ACCURACY OF STOREFRONT & EXTERNAL BILLING
Prices or operational access for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue any product, service, or portion of our storefront without notice. Solid Spark Studios, LLC does not collect financial data, retain credit card profiles, or process direct monetary payments on solidsparkstudios.com. All software acquisitions or digital sales executed via external storefront endpoints (such as Itch.io) are safely routed and managed through those respective third-party providers.

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ARTICLE 4: REFUND AND RETURN POLICY
Solid Spark Studios, LLC operates primarily as a free-to-play web arcade platform financed by third-party ad placements. 
• Digital Storefront Goods: For any digital games, licenses, or content purchased or downloaded via external endpoints (such as Itch.io), all transaction processing, licensing fees, and refund windows are governed exclusively by the storefront provider's standard refund policies. All such external software acquisitions are final under our direct website jurisdiction.
• Physical Goods & Case-by-Case Exceptions: In the event that Solid Spark Studios, LLC directly coordinates physical merchandise listings or case-by-case digital fulfillment, customers have exactly thirty (30) days from the date of purchase to request a full or partial refund. Digital files that have been fully downloaded or consumed are non-refundable. To initiate an internal refund inquiry, please contact support@solidsparkstudios.com with your original order number. Do not file disputes through payment processors before contacting support.

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ARTICLE 5: LIMITATION OF LIABILITY
In no case shall Solid Spark Studios, LLC, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages—arising from your use of our website, or for any other claim related in any way to your use of any service or product procured using our platform.

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ARTICLE 6: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to conflict of law principles.

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ARTICLE 7: CONTACT INFORMATION
Questions about the Terms of Service or Refund Policy should be sent to us at legal@solidsparkstudios.com for compliance issues, or support@solidsparkstudios.com for general gameplay or platform support.